Any product purchased at our showrooms can be returned under the following two conditions:
- A quality defect (weaving or coloring difference going against the nature of the product)
- Errors that occurred during the order processing, associated to picking and delivery.
We do not accept any return more than one week after the invoice date. It is therefore strongly recommended that you immediately check the parcel fabric when receiving your order, and not to leave it pending in its package (which could deteriorate the nature of your goods too).
Slight variations in color may be observed between one batch and another (refer to important notes below). This normally occurs during the coloring phase.